Please be informed that, following an audit by the Directorate of - TopicsExpress

Please be informed that, following an audit by the Directorate of Civil Aviation (DCA) on Namibia Airports Company (NAC)’s facilities, Windhoek’s Hosea Kutako International Airport (HKIA) has been downgraded from Category 9 to Category 5 effective 23rd July 2014. The downgrading of the HKIA pose negative implications on the take-offs and landing of our A330-200 aircraft which requires category 8 airport for landing and take-off. This moratorium came into effect due to inadequacy of fire and rescue equipment by NCA. On this background we are not authorized to operate into and out of Windhoek’s Hosea Kutako International Airport with immediate effect, with the A330-200. It is expected that Namibia Airports Company will execute and rectify the respective shortcomings, which will result in the international airport being upgraded to Category 9. Further updates on the normal operations of the A330-200 aircraft to/from HKIA will be communicated in due course. To minimise the impact of the inconvenience caused to passengers as a result of the NAC’s shortcomings, Air Namibia has in the meantime initiated the following; • Flight SW 286 from Frankfurt to Windhoek on 23rd July 2014 was diverted to land at Gaborone in Botswana on the morning of 24th July 2014. • Flight SW 285 from Windhoek to Frankfurt scheduled to depart on 23rd July 2014 was cancelled. Affected passengers were ferried to Gaborone in Botswana on the morning of 24th July 2014 from where they boarded our flight to Frankfurt on the same morning. All affected passengers were informed to be at Hosea Kutako Airport in time for departure of the ferry flight to Gaborone at 04:00 (local time). • Passengers who arrived on SW 286 at Gaborone from Frankfurt on the morning of 24th July 2014 were ferried from Gaborone to Windhoek the same morning using two of Air Namibia’s Airbus A319-100 aircraft. We apologizes to all affected passengers and related stakeholders for the inconveniences caused by this unfortunate situation, and we further request all of you to direct all enquiries from passengers to Air Namibia’s Call Centre and the undersigned.

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