Read before responding: Costco responds to customer re DSouza - TopicsExpress



          

Read before responding: Costco responds to customer re DSouza book. Subject: Re: Executive Membership Questions [#1273330] Date: 7/8/14 4:46:56 PM From: service@contactcostco To: (name withheld) Dear (name withheld), We appreciate you taking the time to email Costco Wholesale. Costco is not influenced by political considerations in selecting product for sale in our warehouses or on Costco. This includes our selection of books. Our book buyers are solely interested in book sales, and do not favor any political persuasion over another. Recently, after deciding to sell the book America: Imagine the World Without Her, beginning on June 1 , a decision was made to pull the book from sale on July 1. This decision was based solely on the number of copies sold during that month, and had nothing to do with the content of the book. Costco is not a book store. Our book shelf space is very limited. We exercise discipline in the best utilization of that limited space based solely on what our members are buying. We cant carry every title that our members are interested in reading. We are constantly monitoring book sales, and make decisions to pull books off the shelves frequently based on sales volume to make room for other titles. Politics or controversy over content do not influence our decisions. After we made the return, a documentary was released about the book. Since then there has been heightened interest by our membership base and brisk sales at locations still in stock. Therefore, we have made the decision to reorder the book. Thank you, Jon M Member Service Center Costco Wholesale Corporation
Posted on: Wed, 09 Jul 2014 03:39:55 +0000

Trending Topics



Recently Viewed Topics




© 2015