Remember my email to YAB Lim Guan Eng about the sorry state of upkeep of Penang International Airport? Got the following reply back from Malaysian Airport Board ... Do you think this is a satisfactory reponse? Dear Mr.KC, We thank you for your feedback on the development progress of Penang International Airport. We understand your concern and please allow us to walk you through the bits detailing of the flaws. For your kind information, Malaysia Airports is doing the housekeeping work on a weekly basis with the contractor to address the issues. All finishing works that were enlightened are also our concern are registered and administered under project defects’ list. The contractors is obliged to make good of the defects, failing which they are subjected to be penalized under the contract. Failing which, the management may consider appointing a third party contractor to make good all defects at the contractors cost. In addition we are also aware of the project wastes that were left at certain area at the airport and the contractor is also obliged to clear the waste, excess material and machineries at due course. In our planning for development of other areas, we have also included to ad-lib our look to a more tasteful landscape. We are looking at end of June 2013 for the completion of landscaping works overall, other than Car Park and Hotel area. These 2 areas will also be included in our next plan of development. Rest assured that all maintenance work is dynamic and progressing. Once again, we thank you for your patience in dealing with us and hope you find the reply sufficed. Thank you Regards, Customer Affairs & Resolution Excellence (CARE) Corporate Communications Malaysia Airports Holdings Berhad Malaysia Airports Corporate Office Persiaran Korporat KLIA 64000 KLIA, Sepang, Selangor, MALAYSIA 7: +603 – 8777 7138 *: [email protected] Q Follow us on twitter @MY_airports ----- Forwarded by CARE/Corporate Communication/MAHB - Corporate Services/MAHB on 07/06/2013 09:55 AM ----- From: CARE/Corporate Communication/MAHB - Corporate Services/MAHB To: [email protected], Date: 06/06/2013 12:58 PM Subject: re : Penang Airport A Disgrace Dear Mr KC Yan, Kindly be informed that we have received your feedback on 4/6/2013. First and foremost, thank you for your feedback and please accept our sincere apology for any inconveniences. We have forwarded this matter to the relevant team for their action. We will do our best to ensure that we provide you the reply regarding this matter as soon as possible. We seek your kind cooperation and patience to bear with us while we are working at our level best to deliver at your comfort. Thank you. Regards, Customer Affairs & Resolution Excellence (CARE) Corporate Communications Malaysia Airports Holdings Berhad Malaysia Airports Corporate Office Persiaran Korporat KLIA 64000 KLIA, Sepang, Selangor, MALAYSIA 7: +603 – 8777 7138 *: [email protected] Q Follow us on twitter @MY_airports
Posted on: Fri, 07 Jun 2013 09:29:49 +0000
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