Required 1) Client Relationship Manager:- a) Profile:- Improving the overall customer relationship, delivering reliable administrative support and customer service. Primarily deal with individual retail customers and advice them on various financial products and services offered by the company. Acknowledging customers promptly and treating them in a courteous manner. Finding out what information, products or services the customer requires to meet his/her needs,providing clear, accurate and relevant information. Maintaining a strong working knowledge of client portfolios / products with the company. Resolving customers’ queries within agreed authority. Producing file notes after any client meetings, summarising any additional actions required, including follow-up calls. Contributing to the development of new products and services, based on customer feedback. Sales activity planning, including reviewing existing customer files to identify sales opportunities . Undertaking commercial negotiations Managing new business pitches. b) Skills:- Excellent interpersonal skills, able to communicate with a wide range of people. Strong customer service ethic. Work well in a team setting Reliable and ethical, respecting customers’ confidentiality. Strong negotiation skills. Strong decision making skills and the ability to take the lead. Ability to manage risk . Proactive and highly self-motivated. Flexibility as there might be lots of travel involved. Confident selling and marketing products. Comfortable approaching people . Ability to explain complex information in simple terms. Educational Qualification : MBA (Marketing) Experience : (0-3)years Package:- 3L+ Work Location : Hyderabad Interested can forward profiles to hr.svdconservices@gmail Thanks ================== Abhinav Kumar. J Resource Manager hr.svdconservices@gmail +91 9912874252
Posted on: Sun, 29 Jun 2014 18:25:56 +0000
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