SAFETY RECALL NOTICE – REPAIR REQUIRED Dear Valued Customer: In cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, Keurig Green Mountain, Inc. is voluntarily recalling MINI Plus Brewing System units with model number K10 (formerly identified as B31) produced prior to July 2014. This issue does not affect any other brewer models. What Occurs? Hot liquid could escape from certain MINI Plus Brewing System units during use. Keurig has determined that this event is more likely to occur if the brewer is used to brew more than two cups in quick succession. Action Required Please contact us immediately to obtain a free repair kit which resolves the potential issue. To determine if your brewer is among those units potentially affected based on its serial number displayed on the bottom of the unit (pictured below) click on the appropriate button at the bottom of this letter or call toll-free at (844) 255-7886 Monday through Friday from 8:00 a.m. to 8:00 p.m. (Eastern Time) and Saturday and Sunday from 8:00 a.m. to 3:00 p.m. (Eastern Time) or email keurig@inmar. Please note, the call center will be closed December 25, 2014 and January 1, 2015 but miniplusbrewer will remain accessible during this time.
Posted on: Wed, 24 Dec 2014 14:58:21 +0000
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