Say what you will about Microsoft, but their customer service is - TopicsExpress

Say what you will about Microsoft, but their customer service is awesome!! We have a wireless keyboard and mouse that stopped working when the dog bumped into the dongle that plugs into the PC. Called MS, told them what happened. They checked the serial number of the device (I didnt have the receipt handy) and they tell me its still covered under warranty. So, theyre sending me a pre-paid shipping label, and upon receipt of the old unit, theyre sending a new one for free. #microsoft #excellentcustomerservice

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