Secure Messaging (SM) is web-based, encrypted communication between patients and health professionals. For patients, SM through My HealtheVet offers convenient access to healthcare team members for non-urgent issues. For clinical staff, SM provides a personal and efficient way to communicate virtually with patients. Healthcare team members find online communication especially convenient when patients cannot be reached by phone, and it helps coordinate care. Secure Messaging can be an additional mode of communication and encounter, and may improve the quality of in-person visits. To utilize Secure Messaging, Veteran patients need to be registered in My HealtheVet with a Premium account. For more information, visit myhealth.va.gov, or stop by your local VA Medical Center.
Posted on: Sun, 31 Aug 2014 15:05:01 +0000
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