Senior Engineer This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies. In addition, excellent customer service, communications and professional demeanor is expected. Job Descriptions • Be effective in interpersonal communication and problem solving • Ability to engage middle to senior management. Conduct presentation / training / sharing sessions. • Sharp technical, analytical, and holistic problem-solving abilities • Be able to effectively operate within set guidelines, policies and procedures • Process excellent customer service skills • Independent, accountable and take ownership • Able to manage multiple deadlines - self-starter, able to prioritize appropriately • Positive, resourceful, creative and detail-oriented • Passionate toward new and existing technologies • Process-oriented • Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements • Be able to excel in a fast paced team environment • Be proactive in highlight potential issues or service improvement • Provide supporting documentation, reports, and other information to management • Prepare to work shift every alternate week • 7x24 support • Expected to work during off-peak hours on system activities • Able to travel overseas within short notice • Lead a team of 2-3 and be a mentor to juniors Detail Technical Skill Sets High level understanding of various complementing technologies including Security, Fault / Monitoring / Patch management, Networking, ITIL, Business Continuity Planning, Client platform, Application framework and Database. Level 2/3 skillset in three or more categories listed below. Server OS: Redhat Linux and Clustering, KVM, Opensource Linux, UCM Linux Scripting: Unix Scripting and Perl Scripts System Management Tools: Patch / Fault / Performance monitoring / Syslog tools (e.g. HP Performance Manager, HP Business availability Centre, HP Openview) Backup Management: Enterprise backup solution, image backup solution, Bare Metal recovery including Legato Backup, EMC Datadomain, EMC EDL. Storage Management: Basic understanding of EMC SAN/BCV/PowerPath and NAS. Middleware: DNS, squid, Cricket, Apache, Nagios, MySQL, EXIM, OpenVPN, SFTP, SSH. Qualifications • 3 – 5 years experiences • Bachelor degree in Computer Information Systems or related field. • ITIL Foundation V3 certified • Relevant professional certifications in supported system preferred
Posted on: Mon, 23 Sep 2013 03:35:49 +0000
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