#Share #Retweet #Egypt 1- #Vacancy announcement - Receptionist Head Office Position: Receptionist Organization:Industrial Modernization Center (IMC) Department:HR & Administration Reporting to:Head of HR & Administration Location:IMC Headquarters Number of openings:One Working hours:9:00 AM to 5:00 PM Days off:Fridays and Saturdays Scope of the job: The Receptionist handles reception duties such as receiving clients, directing to the appropriate IMC staff, receiving mail, phone calls, data entry, etc…. Close date: 1st April 2014 How to Apply? Interested applicants should send their updated resumes to [email protected] with both the name and the name of the vacancy in the subject line. Applications without job name will be disregarded. Notes: § New hires are expected to perform the full range of duties within the first three months of probation. § The above vacancy is announced as well at the American Chamber of Commerce, AUC and IMC web sites. Responsibilities: § Receive and escort clients, guests and visitors in a welcoming and professional manner. § Receive all kinds of correspondences and incoming mail including tender envelops (and record them in the tender receiving form), invoices related to HR, etc. He/she should ensure the correspondences are stamped, registered and sorted for distribution among components, and keeping track of outgoing correspondences. § Keep records and a decent filing system of vouchers both soft and hard copies for incoming and outgoing courier (local and International), invoices, faxes, and other official documents. § Draft the directory of employees’ cell phone numbers and extensions. § Coordinate the employee attendance system in an organized fashion and provide a print out of finger print entries/exits of staff to the HR and Administration Officer. § Proof read, obtain approvals for and order Business Cards for employees. Coordinating with printing agencies for that matter. § Responsible for answering all clients inquiries or referring them to the person in charge if the inquiry is a technical one. § Receive incoming phone calls and direct them to related components. § Send attendance reports on a daily basis to the call center. § Manage the Emergency First Aid kit consumption for IMC staff. § Carry out other duties as assigned. The following skills and experience are required to fulfill the specific tasks: § Bachelors Degree preferably Business Administration. § Post graduate studies or Administration and Secretarial Diplomas are an asset. § Minimum three to five years of administrative progressively responsible experience. § Excellent command of English and Arabic. Additional language is a plus. § Proficient use of MS package with focus on Word, Excel and Power Point. :: IMC EGYPT :: Egypts economic development critically hinges upon the competitiveness and growth of the industrial sector. Consensus is that industry is the engine of growth for Egypt to prosper in the future. The Industrial Modernization Centre (IMC) is set to perform as the prime agent for substantiating the go... imc-egypt.org ------------------------------------------ 2- #Vacancy Announcement - CallCenter Agent Position:Call Center Agent Organization:Industrial Modernization Center (IMC) Department:HR & Administration Reporting to:Head of HR & Administration Location:IMC Headquarters Number of openings:Two Working hours:9:00 AM to 5:00 PM Days off:Fridays and Saturdays Open to:External applicants only Opening Date:March 20th , 2014 Closing Date:April 1st , 2014 Apply via:[email protected] Scope of the job: The Call Center Agent Responsible for answering all clients inquiries or referring them to the person in charge as well as handling mails, data entry, etc… Responsibilities: § Handling customer enquiries and problems through the phone. § Applying acquired skills from Call Center training to: · Adhere to the call script, data collection and verification. · Achieve communicate return to queue short answered calls. · Achieve quality communicated targets. § Complete all necessary documentation related to project operations § Alert the Team leader of issues or concerns that require escalation for complete resolution. § Maintain confidentiality of client’s and customer’s data. § Participate in individual and team training/meetings in order to ensure that knowledge is up-to-date. § Adhere to the work schedule as planned and accommodate any business requests including flexible locations and working hours. § Research required information using available resources. § Carry out other duties as assigned. The following skills and experience are required to fulfill the specific tasks: § Bachelors Degree in any discipline, preferably Business Administration; § Post graduate studies or Administration and Secretarial Diplomas are an asset; § Minimum three to five years of administrative progressively responsible experience; § Excellent command of English and Arabic. Additional language is a plus; § Proficient user of MS package with focus on Word, Excel and Power Point and; Personal Profile: § Strong communication and interpersonal skills; § Self-motivated, solution oriented and well organized individual; § Hard worker and pro-active; § Able to work flexible hours under stress and meet tight deadlines; § Able to maintain professional demeanor and appearance. How to Apply? Interested applicants should send their updated resumes to [email protected] with both the name and the name of the vacancy in the subject line. Applications without job name will be disregarded. Notes: § New hires are expected to perform the full range of duties within the first three months of probation. § The above vacancy is announced as well at the American Chamber of Commerce, AUC and IMC web sites. :: IMC EGYPT :: Egypts economic development critically hinges upon the competitiveness and growth of the industrial sector. Consensus is that industry is the engine of growth for Egypt to prosper in the future. The Industrial Modernization Centre (IMC) is set to perform as the prime agent for substantiating the go... imc-egypt.org ----------------------------------------- 3- #Vacancy Announcement - Business Development Specialist - #Ismailia #الإسماعيليةPosition:Business Development Specialist Organization:IMC Department:Regional Development Program RDP Reporting to:Branch Manager & Sector Head Location:Ismailia Region Number of openings: 1 Working hours:9:00 AM to 5:00 PM or 8:00 AM to 4:00 PM (according to IMC policy) Days off:Fridays and Saturdays Opening Date:March 20, 2014 Closing Date:April 1st , 2014 Apply via:[email protected] Scope of the job: The Business Development Specialist’s role is to contribute to the achievement of the Technical Assistance and Regional Development departments through project design and development, proposals, activity monitoring and all other departmental tasks. Job Responsibilities: § Take the lead in project design and development; § Prepare Requisitions and Terms of Reference; § Develop requests for proposals and tender dossiers; § Prepare contract documentation and obtain approval; § Form part of the evaluation team to assess proposals; § Promote component initiatives to stakeholders; § Handle enquiries of potential and existing clients; § Coordinate activities of consultants; § Monitor activities of consultants and service providers; § Review project reports and formulate recommendations; § Coordinate meetings & events; § Monitor project implementation; § Maintain files and information in good order; § Contribute to component and project meetings; § Supervise work of supporting officers where appropriate; § Liaise with service providers & partner institutions as well as with other component and BRC staff when necessary; § Prepare Sector Coordination Reports; § Carry out other duties as assigned. Technical competencies: § Bachelors Degree in any discipline, preferably Business Administration or Economics; § 6-10 years of previous experience in project management and of export promotion activities; § Hands-on experience through field visits; § Previous work experience in international donor programs would be an advantage; § Knowledge/experience in business development services/trade development; § Working knowledge of the industrial fields in Egypt is a must; § Excellent command of English and Arabic. Additional language is a plus. § Proficient user of MS package with focus on Word, Excel and Power Point. How to Apply? Interested applicants should send their updated resumes to [email protected] with both the name and the name of the vacancy in the subject line. Applications without job name will be disregarded. Notes: § New hires are expected to perform the full range of duties within the first three months of probation. § The above vacancy is announced as well at the American Chamber of Commerce, AUC and IMC
Posted on: Thu, 20 Mar 2014 15:05:52 +0000
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