Showroom Manager Location: Kuwait Job Description: Job Summary/Purpose: To manage the showroom to ensure optimal sales through maintaining maximizing showroom appearance and efficiency of sales floor operations, and providing exceptional customer service. Responsibilities: •Strategic: •Operational: •Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. •Organize showroom layout, facilities such as parking space, and product display in order to attract customers and smooth the showroom traffic. •Achievement of all set targets and objectives in a timely manner. •Maintain a minimum of 95% in the Customer Satisfaction Index. •Direct and supervise employees engaged in sales. •Ensure accuracy of window holder specification. •Ensure test drives are appropriately conducted. •Ensure team members hold a valid Kuwaiti Driver’s License. •Ensure customer prospecting database is constantly updated and maintained. •Attend to and resolve escalated customer complaints and represent the business unit at senior level within the customer base to ensure its image is maintained and enhanced. Desired Profile: •Educational Qualifications: •Primary: Bachelor degree (12th Standard + 3 years or 4 years degree) or equivalent with 10 years of experience. •Alternate: Diploma in Automobile/Electrical/ Mechanical (12th Standard + 2 or 3 years Diploma) or equivalent and 12 years of managerial experience •Linguistic Abilities: English and Arabic is a must. •Good communication skills (English and Arabic). •Expert in using Microsoft Office Application including Word, Excel, PowerPoint and Internet Explorer. •Strong background in sales / sales administration / general administration / marketing from a related industry.
Posted on: Tue, 30 Jul 2013 07:31:07 +0000
Trending Topics
Recently Viewed Topics
© 2015