So my 3 days of training and final exam in London that consisted - TopicsExpress

So my 3 days of training and final exam in London that consisted of Incident Management on a ITIL FGL foundation degree level. Managing business security, service level, incident containment, portfolios, operations, processes, safeguards, functions, units, branch and arm tables, constraint techniques, second line support structures, customer demands and prospects, system analysts frontier exposure, processes such as RACI, SACM, PPPP, IDGPAPI, CSI, SLA and OLA are over...I hope I passed lol.

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