TELEPHONE SERVICE ADVISE.........."When you are calling a utility/customer service number, and you need to speak to someone but receive an automated menu prompt, choose the Spanish option, then press "0". "Multiple benefits here. More often than not, they do not hire reps that only speak Spanish - they will most likely be bilingual, and will handle overflow calls in English anyway. Second, Spanish speakers are less common in India, so the Spanish speaking call-centers are usually located in the US - so when you get the rep, you will not have to deal with language barriers often encountered with the Indian reps. In addition, the wait is usually not as long."
Posted on: Wed, 04 Sep 2013 10:57:58 +0000
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