THE LATEST IMPROVEMENTS IN THE N H S. YOU WONT BELIEVE THIS BUT I AM WRITING THIS BASED ON PERSONAL EXPERIENCE. STEP 1 SEE G P STEP 2 G P SAYS I MUST MAKE APPOINTMENT WITH NEUROLOGIST. TO MAKE APPOINTMENT I HAVE TO RETURN TO SURGERY A WEEK LATER TO PICK UP A FORM THAT TELLS ME HOW TO MAKE AN APPOINTMENT. WHY WAIT A WEEK TO GET THE FORM? STEP 3 THE G P CONTACTS A CALL CENTRE TO SEND A FORM BACK TO THE SURGERY, THIS TAKES A WEEK. STEP 4 PICK UP FORM. FORM HAS A PHONE NUMBER AND A PASSWORD. STEP 5 RING NUMBER WHICH IS THE SAME CALL CENTRE THAT SENT THE FORM TO MY G P. CALL CENTRE GIVES ME AN APPOINTMENT DATE OF 5 NOVEMBER 2014.AND ANOTHER PHONE NUMBER. I ASK WHAT TIME IS MY HOSPITAL APPOINTMENT? WAIT FOR IT!.. IT ISNT A HOSPITAL APPOINTMENT. IT IS AN APPOINTMENT TO MAKE A PHONE CALL TO AN APPOINTMENT CENTRE IN NEWTON ABBOTT TO MAKE AN APPOINTMENT AT MY LOCAL HOSPITAL IN EXETER. AT THIS POINT I ASKED ABOUT THE PASSWORD.(REMEMBER IT?) IT IS A SECURITY PROCEDURE TO ENSURE MY CALL IS GENUINE. WHY DO I HAVE TO WAIT TWO WEEKS BEFORE RINGING? THEY ARE VERY BUSY! THE SITUATION IS LUDICROUS. IF PATIENTS ARE TO MAKE THEIR OWN APPOINTMENTS, WHY CANT WE SIMPLY RING THE HOSPITAL APPOINTMENTS DEPARTMENT. WHY DOES THE N H S NEED TO PAY FOR TWO SEPARATE CALL CENTRES PROBABLY RUN BY PRIVATE COMPANIES. IT IS A COMPLETE WASTE OF TIME AND MONEY. THIS ENTIRE SCENARIO COULD HAVE BEEN SOLVED WITH JUST ONE PHONE CALL AND I STILL HAVE ANOTHER TWO WEEKS TO WAIT TO FIND OUT WHEN OR IF I CAN GET AN APPOINTMENT. STEP 6 CONTACT G P RE HIGH BLOOD PRESSURE AND DEPRESSION.
Posted on: Fri, 24 Oct 2014 17:32:32 +0000
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