The Problem is Not the Problem People are fascinated with getting ahead and being successful in their personal and professional lives. Generally, this has to do with their ability to solve problems. But “problem” is an overused word. We assign the label to almost every imperfect situation we encounter, then deal with all of them in roughly the same way: either we avoid them or tackle them head-on. In this talk, recognized design thinker Harry Max reveals a new model for diagnostic thinking, one that will forever change the way you envision problem solving. Prior to joining Rackspace, Harry was an Executive Coach working primarily with Google, PayPal, and other global brands. He has been a founder or on the boot-up team of five start-ups and has worked with companies like Apple, O’Reilly, HP, SGI, and DreamWorks. An early pioneer in e-commerce and crowd sourcing, he was co-founder of Virtual Vineyards (the original wine), where he designed all the interaction concepts behind the first secure shopping cart; and the founder of Public Mind, the first Open Innovation platform for harnessing the voice of the customer. To learn more about Harry Max visit bit.ly/TEDxSAT11
Posted on: Sat, 27 Dec 2014 13:00:02 +0000
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