The Zimbabwe Institute of Management National Manager of the Year Awards 7th June Sango Conference Centre, Harare, Zimbabwe Viola Musariri The 35th Zimbabwe Institute of Management Annual Manager of the year awards is a concept conceptualised in the late seventies and is meant to promote the best management and leadership practices at senior and executive level of management. The awards are available for presentation each year to personalities who in the opinion of the Council of the Institute have made outstanding contribution to management in Zimbabwe. Nominations are invited from both the private and public services sector and the final choice is made by a special panel of adjudicators appointed by the Council of the Institute. Over the years, the award has evolved but remains steeped in identifying, recognizing and rewarding disciplined managers in the country that in a particular year perform above and beyond set targets within their organisations and within their sector of participation. The awards affirm excellence through a rigorous assessment system. The distinguished track record that the Manager of the year has been able to achieve in the country has a strong backbone anchored in the open nomination process which is open to the market in which the companies operate within. Key success factors have been the categorization of sectors. This enables the Institute to compare like to like. To this effect, six categories have been developed and these are - Private Sector Manager of the Year - Public Services Manager of the Year - Young Manager of the Year - Small to Medium Scale Manager of the Year - Customer Service Excellence Award - National Contribution Award The seventh category - Lifetime Management Achievement Award Is awarded by ZIM to recognize contributions over the whole of a career, rather than or in addition to single contributions. This award is intended to honour the highest level of achievement in Management by a business leader. It is not necessarily an annual award but is only given when an appropriate honouree is available. Award Criteria include: • The honouree must have demonstrated sustained leadership and innovation that significantly altered management practice. In this regard, “sustained” means across business cycles. It is hard to envision this period being shorter than three decades. • Furthermore, this leadership and innovation must be such that it significantly impacts management practice in industries beyond the home industry of the honouree, and is the subject of academic attention in major business schools. • The honouree should be in the later stages of his/her career or be recently retired. Generally this would mean someone over 55 years of age, although occasional exceptions may occur. The Methodology The National Manager of the Year Awards dinner is the final stage of a six months process that commences in January of each year. The process commences with a call for nomination in two regions, i.e. The Northern and Southern region of the country. Categorisation of the Regions The regions are categorized based on commercial activities taking place in each province. • Regional Awards held in Bulawayo cover: o Bulawayo Metropolitan Province. o Masvingo and Matabeleland South. o Matabeleland North & Midlands Province. • Regional Awards held in Harare cover o Harare Metropolitan Province. o Manicaland & Mashonaland East Provinces. o Mashonaland Central & Mashonaland West Provinces. • National Awards held in Harare o Consider all the above stated regions. A Manager of the year is an award that has established the finest reputation in the country and has been a trailblazer where all other awards have been modelled from. Manager of the year pays tribute to the strongest and consistent management delivery. To be a Manager of the year requires the consistent management of the company’s assets, its values, beliefs product quality and product offering. • Step 1: Call for Nominations The call for nomination is an open process that invites the market to nominate managers who in their personal belief has excelled beyond expectation. The call for Nomination adverts are flighted for two months in the public media and invitations are also posted on the Institutes website as well as sending the call through the Institutes database of members. The call for nomination is a simple but comprehensive form that gives the nominator an opportunity to name the manager of their choice, their sector of operations, their designation within the particular company and finally it requires the nominator to indicate in a few words, why they feel their nominee deserves to be recognised as the manager of the year. • Step 2: Nominee Invitations Once nominations have been received by the Institute, the nominees are advised through an invitation letter requesting them to prepare and submit a write up on themselves as well as the company that they are heading. The letter of invitation carries detailed selection criteria which the nominee should utilise in coming up with their submission The broad criteria for selection of the winners is as follows; - The person should have made a significant contribution to management excellence in Zimbabwe; - the person should be making a continuous, noteworthy contribution in the search for management excellence; or - The person should have been involved in a one-off event which has brought long-term benefits to the nation and should be held up as an example and inspiration for others to emulate. The adjudication closely seeks out the following requirements for the Manager of the Year: 1. Company profile I. Résumé - This highlights work history emphasizing on responsibilities and achievements. II. Organization’s History History of the organization’s performance and formation highlighting nominee’s contribution during the year under consideration. III. Organisational Structure This indicates the various job positions in the organization and clearly shows the dictation in senior and junior managerial position in the organization IV. Details of personal development and social responsibility- An opportunity to highlight the nominee’s role in helping the community at any level, copies of any certificates awarded are considered as well as press cuttings among other important information. V. Three referees are provided and cross referenced by the adjudicators Referees would be business partners, employers, suppliers or immediate superiors. The criteria of coming up with winners is based on both objective as well as subjective factors with varying weights attributed to different factors according to the category in question from the six categories. High percentage weights are attributed to financial and market performance as provided in the audited and published financial statements for private sector category companies. Subjective criteria include non statistical factors such as, a. Management of people, tasks, processes and the macro-environment fundamentals-Information on these issues helps the adjudicators to have an insight on leadership style and ability to think outside the box. b. Recognition by internal and external stakeholders. An assessment on personal and professional advancement and the ability to deal with complex issues within the business. c. Social Responsibilities – The relationship with the community. Areas that may be covered include response to the stakeholders, their awareness of the organisation’s vision, mission and goals d. Human Resources Development and leadership – Demonstrated leadership style and people management as well as the development of potential in staff. Highlights on any papers presented on various facts of business or on social issues. • Step 3: Nominee Submissions Nominee submissions are delivered in person to the Institute within the stipulated deadline and these are prepared by secretariat for adjudication. Adjudication is carried out within the same week of submission. • Step 4: Adjudication Set up by the Council of the Institute, three panels of adjudicators operate for the two regional awards as well as for the Final National Awards. One set of adjudicates for the Southern region, the second set adjudicates for the northern region and the final set adjudicates for the National Awards. To maintain consistency within the adjudication process, the chairpersons of the three committees participate in all the three adjudication sessions. The adjudication Committees are comprised of leading experts who have a deep appreciation of Management and Leadership at various levels of organisations. The committee’s members are gurus in industry and commerce as well as supporting industries which include the media. • Role of the Adjudication Committee Each year the adjudication committee meets to discuss the preparations as well as to receive nominee submissions from the ZIM secretariat. At regional level the process is as follows: • At their first meeting, the adjudication committee is briefed on the number of submissions per each category as well as the level of participation per category. • The Adjudication committee receives the submissions, screens and pre-score as individuals based on the information submitted as well as based on consumer comments gathered through the mystery shopper survey. • The team then meets as a full committee and scores are aggregated after full discussions on each submission. • When all the ratings by adjudicators are submitted, a final analysis is made on all submissions to come up with the winners. • The winner, first runner up and second runner up are then selected. In rare instances some submissions score equally ending up with a tie • In some instances, the adjudication team pronounce a no award if the submissions do not meet the minimal requirement of 50 scores and above • There is no payment of participation fee in the Manager of the year awards. Adjudication for the National Manager of the Year. All winners and their runners up from the Northern and Southern region qualify for the National Finals. These finalists are adjudicated in three streams, namely • Stream 1 This stream comprises the two winners for each category from the two regional awards. • Stream 2 Comprises the 1st Runners Up for each category from the two regions • Stream 3 Comprises the 2nd Runners Up for each category from the two regions The adjudication is then carried out as follows; • A team of adjudicators sits to decide the National winner in each category, and the losers in Stream 1, migrate for consideration in Stream 2 • Another team then sits to choose the National 1st Runners Up from Stream 2 for each category, with the losers falling into Stream 3 • Then the final team of adjudicators sits to consider the National 2nd Runners Up for each category from Stream 3 The above process aims at avoiding a situation where a winner from a region goes into the national finals and in the same hat with the losers from that region, thereby inviting the possibility of them being beaten by the same people they conquered in the regional finals • Step 5: Awards Presentation & Gala Dinner The National Manager of the Year awards results announcement is done at a prestigious Gala Dinner hosted each year by the Institute. It is a celebratory dinner where colleagues from industry, commerce, public service, as well as from not- for - profit organisations come to salute management heroes. • Step 5: Post Awards Presentation & Gala Dinner The media partner, appointed by the Institute comes up with a winners supplement. The Supplement, a sixteen to twenty page pullout carries a full report on the awards as well as a full list of all the winners. After the Awards, a report is published in Management News, the official ZIM Newsletter, profiling all the winners. Participants can also take up the advertising space in the Manager of the year Report.
Posted on: Tue, 25 Jun 2013 06:17:38 +0000
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