To: Danielle Purcell Team Laguna 1190 Glenneyre Laguna Beach, CA 92651 From: Thomas Amen 1034 La Mirada Laguna Beach, CA 92651 RE: Dusty Facinelli-Janisch Dear Ms. Purcell August 2013 It gives me great pleasure to write this letter of satisfaction and appreciation on behalf of one of your Team Laguna agents, Dusty Facinelli-Janisch. Recently, I was fortunate enough to make Dusty’s acquaintance at the offices of Team Laguna, where I went in search of a rental property in Laguna Beach, CA. From our first contact, I found Dusty to be personable, professional, courteous, and responsive. He was always punctual in our communications, thoroughly attentive to my needs, and particularly sensitive to my individual situation and concerns. Perhaps the most impressive thing I observed in my working relationship with Dusty was that his highest priority was not to “close the deal”, but to make absolutely sure I was comfortable and confident in my decision to lease a particular property. His concern for wanting me to find a place to call home was both reassuring and refreshing. Too often these days, exceptional customer/client service is taken for granted; I am indeed guilty of doing so myself. However, I simply could not allow Dusty’s exceptional work-ethic and client-care to go unsung...unnoticed. You have a fine young agent in Dusty Facinelli-Janisch, and I wanted to draw my very positive experience with him to your attention. If your other agents are anything like Dusty, it is little wonder that Team Laguna is such a dominant presence in the coastal real estate market! Sincerest Wishes for Your Continued Success – Professor Thomas Amen Laguna Beach, CA
Posted on: Fri, 16 Aug 2013 21:15:34 +0000
Trending Topics
Recently Viewed Topics
© 2015