To: Unprofessionals Please handle & deal with - TopicsExpress

To: Unprofessionals Please handle & deal with complaints professionally. Do not be so defensive & irresponsible Deal with complaint by using the word WELCOME... ... ... ... ... ... ... ... .Welcome the complaint Express with regret Listen attentively Collect the facts Offer with solution Make sure everyone is happy Ending by wrapping up & sustain good relationship. Abv msg is for people who handle complaint with a black & sour face.Start changing or others change you.

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