Transactional Banker- Harare Zimbabwe Job Purpose (summary of overall job purpose) • To manage client relationships and to maximise cross-selling revenues and client profitability while providing effective client support and relationship development relating to Global Transaction Banking products Key responsibilities a. Financial Performance • Achieve revenue target and growth for 2010 as agreed • Achieve new sales revenue targets as agreed • Contribute to the formulation of the sales budget/pricing process including concessions • Manage expenses • Responsible for the portfolio financial budget through good client retention and services b. Enhancing performance • Development of short term and long term sales and product plans, focusing on customers, competition, profitability, product life cycle and service consideration, in addition to organizing sales programs for growth and product penetration for your portfolio. • Support the launching of new initiatives, products, developing enhancements, new product concepts and preparing business requirements, either independently or jointly with Group. • Understand the market in terms of size, share, structure, potential, customer segmentation, buyer behaviours and competitor analysis within the region and country, for the relevant product sets. Support the Sales Head with market research as required • Carry out competitor benchmarking exercises to help shape the bank’s sales, marketing, product, pricing and service strategies c. People • Attract and retain the best talent • Ensure completed training for all staff • Meet retention and vacancy goals • Implement succession strategy for team • Promote diversity and local talent d. Client Centricity • Implement sales performance and effectiveness model comprising of sales methodology and process • Develop deep client understanding • Cross sell and up sell • Manage and retain client relationships • Participate in customer surveys (internal and external) e. Internal processes • Plan, input, maintain and communicate a view of Transaction Products and services covering your portfolio • Coordinate and assume responsibility for compiling and communicating to all stakeholders, on a regular basis, information relevant to your portfolio. f. Brand and Culture • Represent Stanbic at sales forums and industry events. • Promote the Stanbic brand Key Stakeholders and Relationships Internal • Regional TPS Sales • Head of TPS in country • Head of Product and Channel in country • Relationship Managers • Senior Transactional Bankers (Regional) • Client Services External • Customers Qualifications University qualification advantageous Experience • 2 - 10 Years sales experience Competencies Technical • Knowledge of trade, supply chain and cash management products available globally, their features, applications • Knowledge of the local market, customers and competitors • Comprehensive knowledge of banking operations/SWIFT Interpersonal • Strategic orientation Understands and implements strategic objectives; provides meaningful input into the strategy/objectives of the business unit; ensures that all client solutions are aligned with and support business objectives; anticipates business and customer trends and stays up to date with these • Solutions thinking Identifies business opportunities/gaps; draws on and integrates information from a range of relevant sources and stakeholders to realise integrated solutions; forward thinking; • Leadership Inspires, influences and guides others to help them achieve desired results/organisational objectives while keeping the organisation’s vision and values at the forefront; builds credibility in self and the team; stimulates high performance • Relationship building Uses appropriate interpersonal styles and communication methods to influence, build and /or initiate effective relationships with others (colleagues, stakeholders and customers); builds and maintain credibility with others • Change management Comfortable with and adapts to change; drives and facilitates the implementation of and acceptance of change with the team; acts as a change Agent - models, identifies and supports new behavior which supports the realization of the business strategy • Organisational capacity building Identifies, attracts and retains the right mix of skills; focuses on guiding and developing others in perusing and achieving work related objectives; succession planning in line with strategic objectives • Business acumen Articulates a good understanding of the mechanisms and processes behind an end-to end business and displays strong insight into the processes and resources, and financial management required to sustain a business; anticipates business and customer trends and stays up to date with these • Financial acumen Manages expenses in line with sound financial principles; reflects an understanding of and ability to apply basic financial principles such as budgeting and cost/benefit analysis; provides input into the business unit’s budget and targets • Customer centric Effectively meets customer needs; Understands and exceeds customer expectations and requirements using available resources, policies and opportunities; recognizes and acknowledges diverse customer needs by adapting responses to context and customer; manage and retain client relationships Personal • Resilience Maintains effective job performance, relationships and personal credibility when under pressure; seeks out and responds positively to constructive feedback; remains motivated, focused and displays a positive attitude regardless of difficult circumstances. • Integrity Follows defined codes of conduct and ethical principles in a manner that supports the social, ethical and organizational norms; remains honest and objective and lives the SB values; creates a sense of trust and goodwill through being motivated to always ‘do the right thing’ • Results/Quality driven Instils a sense of urgency and motivation to provide superior delivery/output in terms of responsiveness, efficiency and turnaround times; driven to produce high quality work, motivated to achieve own work-related and business goals; drives tasks through to completion • Pro-active Continually searches for new ideas and approaches and recommends these; initiates action to achieve goals beyond what is required; solution focused, optimistic and enjoys new challenges Please send CVs to joseline@eprecruitfrica or eupiphania@eprecruitafrica you can view more vacancies on eprecruitafrica
Posted on: Mon, 04 Nov 2013 07:54:51 +0000
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