Uniform short codes for Telcos starts today All telecommunications companies in the country are expected to begin using uniform short codes for their various customer service activities beginning today, Monday September 8, 2014. The National Communications Authority (NCA), which made this known, said it was collaborating with telecommunications companies to make this a reality. Mr. VanPercy said the new harmonized codes will run concurrently with the old codes until April 2015 in order to give consumers enough time to learn and adapt to the new codes. “In line with this, the NCA and the telcos would be embarking on a sensitization campaign to create awareness of this new initiative.” He said the new harmonized short codes will see customers dialing 100 to access their Call centre; 134 to recharge credit; 124 to check balance; 600 for porting services (MNP); 400 for verification of SIM registration; 108 for voice mail deposit and 109 for voice mail retrieval. Source: Ghana/Starrfmonline
Posted on: Mon, 08 Sep 2014 10:16:26 +0000
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