Verizon roadside assistance conversation. Kim I need service in Piseco ny Verizon; that will be 300 after what we will pay a provider has to come from utica ...you must pay difference. Kim : no no I pay for roadside assistance I will get it manager please Verizon: well I authorized more for the payment then you should be allowed you only pay $ 3. For the service. We do not have providers up there. Kim : I dont care if I pay 10 cents for service. Not my problem you do not have providers.....I pay for it you take my money now I want my service. If I dont get my service I am calling the attorney general and charging you with fraud. You promised me roadside assistance.... Not roadside assistance when you feel like giving it to me in highly populated areas Verizon: A resolution specialist will handle it Kim thank you Resolution specialist: The tow truck company will meet you there !!! You will owe nothing... Kim: thank you !!! Why do they force you to be snarky instead of just doing it right the first time!!!!
Posted on: Tue, 25 Nov 2014 09:56:42 +0000
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