[Very Urgent] Job Brief! We are looking for independent electrical technicians and plumbers to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Responsibilities • Provide service and customer support during visits or dispatches • Tie workflow to schedule • Manage all onsite installation, repair, maintenance and test tasks • Diagnose errors or technical problems and determine proper solutions • Produce timely and detailed service reports • Document processes • Follow all company’s filed procedures and protocols • Cooperate with technical team and share information across the organization • Comprehend customer requirements and make appropriate recommendations/briefings • Build positive relationships with customers Requirements • 1-3 years of field service experience • Ability to troubleshoot, test, repair and service equipment for both residential and commercial • English literacy • Ability to work flexible shifts and to adapt to changing work schedules • Familiarity with web services, web applications, mobile applications and tools • Technical degree or certification Interested applicants should forward resume to info@ndozi or send details to 08188665553. Pls Share with all your contacts, because someone might be in the Need of This...!!!
Posted on: Wed, 03 Sep 2014 07:00:12 +0000
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