WANTED: Enterprise Account Manager In The US (NYC) The Enterprise Account Manager is a critical front line function, responsible for day to day customer relationship management, customer satisfaction and revenues. The position will interface across all Company teams and functions including Consultants, Psychologists, Project Managers, Pre-sales Engineers, Finance and Legal, in order to ensure both customer and Company goals are successfully met. Candidates must have a US working permit. Relocation package is not included. Responsibilities • Establish productive relationships with key decision makers. • Manage the customer lifecycle from deployment to renewal, cross-sell and up-sell. • Identify and promote new growth opportunities within existing client base. • As part of a cross-functional team, monitor and improve customer satisfaction via Customer Consultants and Implementation teams. • Maintain a customer reference program to support new sales activities. • Attend offsite meetings, conferences or industry events, as necessary. Requirements: • Deep understanding of the online optimization industry, online media and advertising space. • 3+ years of B2B Enterprise Sales experience, preferably in the online media industry. • Exceptional command of Microsoft Excel and Power Point. Preferred Qualifications • Strong customer service and proven leadership abilities. • Ability to balance the need of the customer while maintaining corporate objectives. • Ability to work with internal and external customers to find solutions to challenges. • Proficiency in additional languages other than English highly desirable
Posted on: Fri, 05 Sep 2014 09:46:07 +0000
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