We must recognize that we don’t apologize to get out of something, but rather to get into a new mode of thought and behavior. It’s a beginning, not an end. The NYTimes is launching “Apology Watch”: We hope readers will participate by helping us track new apologies and, more important, follow up on what companies, institutions and individuals have done post-apology. Go to nytimes/dealbook & on Twitter at #ApologyWatch.
Posted on: Wed, 05 Feb 2014 00:43:45 +0000
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