ZANTEL JOBS NOV 2013 Revenue Assurance and Fraud System Analyst Reporting to: Director Information Technology Number of Post: 1 Duty Station: Dar es Salaam JOB PURPOSE To maintain, improve and perform end-to-end operation activity related to the Revenue Assurance and Fraud system implemented in ZANTEL. To develop controls that help prevent and reduce fraud within the organization as requested by the business users. KEY DUTIES AND RESPONSIBILITIES: Creating Fraud & Revenue assurance Alarms and reports/KPIs basing on business user requirements. Foster team work and team spirit within the function team, and acknowledge the. job/work of the analysts whether good or bad. Coordinate & assign work to the team members plus Report on the team’s everyday functions and processes. Oracle DBA: Operations and Maintenance. Creation & Implementation of KPIS for controls and streamlining. Liaise and coordinate with Vendor for new & adapter changes. Implement, Test the changes and make sure aligns with the business requirements. Assist the business based on best RA practices as far as Application is concerned. Capacity Planning – Storage, Retention, and Manage System based Industry Standards. Threshold. Monthly Reconciliation between Downloaded VS DB. Manage E2E NR process. Manage BI/RP Operations and Maintenance. Performing any other related duties as assigned by the immediate supervisor from time to time. COMPETENCIES AND ESSENTIAL KNOWLEDGE: Good knowledge of Oracle Database Analytical Skills Knowledge of the Unix operating system and general telecommunication domain Functional knowledge of standard GSM Network analysis, data modeling and statistical skills. Oracle DB – Administration SQL & Shell Scripting knowledge Proven ability to analyse complex business issues and identify, design and implement effective practical recommendations Able to handle, prioritize, multiple projects simultaneously IT literacy Able to operate in a performance driven organisation QUALIFICATION AND EXPERIENCE University Degree in Computer Science, Business and Information Technology or Information Technology from recognized institution CISCO Certification At least three years’ of the relevant working experience is required MODE OF APPLICATION: Please submit your application consisting of: Application letter, Curriculum vitae, copies of relevant training and professional certificates and full contact details of three referees who are in position and willing to vouch for your professional background. The deadline for submission of application is Friday, 15th November 2013 and the applications should be forwarded to: E-mail: [email protected] with subject: REVENUE ASSURANCE AND FRAUD SYSTEM ANALYST Senior Billing Support Specialist Reporting to: Director Information Technology Number of Post: 1 Duty Station: Dar es Salaam KEY DUTIES AND RESPONSIBILITIES: Operations & Maintenance, – Perform health checks and ensure we have uptime and availability Perform CDR Reconciliation as part of Monthly KPIS Perform Interconnect Rate Changes Perform Interconnect Bill Cycle and Generate Invoices Manage Roaming Process Ensure all revenue feeds are posted to GL Liaise, coordinate with Vendor Performing any other related duties as assigned by the immediate supervisor from time to time. COMPETENCIES AND ESSENTIAL KNOWLEDGE: Integrity Interpersonal skills, Drive for results, Fast Learner, Motivated, Committed & Dedicated, Works under minimal supervision, strong analytical and problem solving skill. PLSQL, SQL Plus and Shell Scripting GSM/Stock Management Knowledge, Experience. Vendor Support Knowledge of the Unix operating system and general telecommunication domain QUALIFICATION AND EXPERIENCE University Degree in Computer Science, Business and Information Technology or Information Technology from recognized institution CISCO Certification At least four years’ of the relevant working experience is required HOW TO APPLY FOR THIS JOB MODE OF APPLICATION: Please submit your application consisting of: Application letter, Curriculum vitae, copies of relevant training and professional certificates and full contact details of three referees who are in position and willing to vouch for your professional background. The deadline for submission of application is Friday, 15th November 2013 and the applications should be forwarded to: E-mail: [email protected] with subject: SENIOR BILLING SUPPORT SPECIALIST
Posted on: Sat, 09 Nov 2013 13:27:29 +0000
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