this is how shit gets handled when microsoft pissed Box off...they are still denying the attacks! Hi Jesse! I am really sorry to hear that. Dont worry, I will be here to help you all the way Jesse: at 21:49:00 im signed in now but im sick of microsoft denying the attacks on their servers Jesse: at 21:50:01 im not dumb...i have found all the info online about it and not from the people i give money to every year Nice: at 21:50:09 I really apologize for the inconvenience this has caused you Jesse. This is because of the system maintenance we are experiencing right now. They actually showed the data and found out that most of customers are having the same issue and they are now working on it to bring it back to normal. Nice: at 21:50:29 This means that your account and console are both in perfect status. Nice: at 21:50:40 The good thing is, they already asked for your account to have it fixed right away. They advised to try it within 24 hours and I assure you it will be good to go. Jesse: at 21:50:50 its because of lizard squad Jesse: at 21:50:55 im on it now Nice: at 21:52:01 I really thank you for contacting us to ask about this issue as our technical team is confirming that this is because of the service alert we are having right now. Rest assured that all of your accounts are completely secured here. Jesse: at 21:52:32 why cant i access the free to play warface Nice: at 21:53:27 Yes Jesse, that is because of the service alert we are having right now, But dont worry, I already endorsed your account to have it fixed right away, your GT is RiDdLeBoX000001, is that correct? Jesse: at 21:53:40 yes Nice: at 21:54:23 Thank you Jesse, they are now working on your end. Can I send you a direct email once I got the updates so you would know? Id be very glad to do that for you. Jesse: at 21:55:02 ************@gmail Nice: at 21:56:01 Great! I already have this saved on my notes Jesse. I can’t thank you enough for your cooperation, that really means a lot. I hope that I was still able to represent Microsoft to the nest of my ability and provided you an overall quality service. Nice: at 21:58:12 Just to clarify, can you now sign into LIVE? Jesse: at 21:58:15 yea Nice: at 21:59:11 Great! I really thank you for contacting us Jesse as it gave us the opportunity to have your account prioritized. I hope that we still have your trust on this matter. Nice: at 21:59:37 Before we end this chat, do you have any other concerns I could assist you with? Id be very glad to help. Jesse: at 22:01:07 if you guys protect against the upcoming warned of attack on the servers closer to Christmas then microsofrt will have some of my trust back Nice: at 22:02:45 I understand where you are coming from Jesse, and I am totally on your side on this. Nice: at 22:02:59 I will be here to help you all the way and I will keep an eye on this for you. Jesse: at 22:03:02 thanks Nice: at 22:03:17 Oh I should be the one to thank you for your full cooperation , that really means a lot. Nice: at 22:03:22 If that was everything, I would like to thank you for contacting Xbox Customer Support. Thank you and have a great day ahead!
Posted on: Wed, 03 Dec 2014 03:10:12 +0000