เริสสสสสสสสสสสส Friendly fraud is when an unauthorized person accidentally makes a purchase. A common example is a child playing with a parents phone or tablet. It sounds like thats just what happened in your case! In your specific case of a friendly fraud purchase on the Google Play Store, Ive been able to refund the total amount of 4,460.66 THB to the original card used as source. Your refund should appear on your card statement in 3-5 business days, but can sometimes take up to 10 business days, depending on the financial institution. Youll see this refund in your Google Wallet transaction history any time that you sign in. If you havent already, I strongly recommend activating password protection in your Google Play app. Its an extra layer of security that works wonders in defending against friendly fraud! You can pick how often the Google Play Store asks for your password: For all purchases, Every 30 minutes or Never. To change that setting, open the Google Play Store app, touch the Play Store icon and then Settings. Under User controls, touch Require password for purchases and pick your preferred frequency. If you have any more questions, please reply to this email. Im happy to help! Thanks, Summer The Google Wallet Team
Posted on: Sun, 21 Sep 2014 02:43:56 +0000
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