Candles By Victoria is a family business, nothing at CBV is poured by a machine, fragrance is not skimped on so we can meet a higher profit margin. Wax, jars, packing supplies, labels, wicks and anything else we use to produce our products are of the highest quality, these things are important to us. When big companies make their products there is not a person behind them stirring away and pouring love into each item they make; wondering to if Sally will love the fragrance she created or if Julie will go crazy over the glitter candle she picked out. There is someone here to answer your questions and take care of any concerns you might have 24/7 and typically you will speak directly to me or one of my daughters. What big company will answer your calls at 9 pm at night or answer your Facebook messages before we even have a cup of coffee, and we do it because we care, because each of you do mean something to us, you are not just another number but part of our family. We may not do everything right 100% of the time (although we try) but 100% of the time we will make it right. Owning your own business is a lot of work, we all work harder and for less money than most waitresses do but we are doing what we love and we are happy to be doing it. At almost 50 I still stand over a hot melter each and everyday, splashing hot wax all over myself; but I do it with a smile on my face, each time I pour a candle I think of the person who ordered that candle and I think about their home and how in some small way we have touched their lives, that is what makes what we do worth it. Almost 16 years ago I started Candles By Victoria on my kitchen stove, with just a few fragrances some seriously bad wax and a dream. When you do purchase from CBV, please know that you ARE purchasing from a family just like yours, with hopes and dreams and most importantly with you our customers in mind. We love you all and we thank you!! Love, Victoria xoxo candlesbyvictoria
Posted on: Wed, 17 Sep 2014 20:00:42 +0000
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