Cash Joseph Bonas 26255 Bungalow Court Valencia, Cal. 91355 August 08, 2008 Bert Boeckmann Michael Holland Galpin, Volvo, Mazda et al 2415 Creekside Road Santa Clarita, Ca. 91355 mholland@galpin Re: Dealer’s Hiding Material Price Papers, Bad Faith Mr. Holland, About our talk, my cousin, Becky Gombos, is a labor law attorney should you need to contact her as a result of the concern you expressed about the issues caused by top Volvo/dealer executives. I have two other close kin attorneys. One is a U.S.C. law grad, should you desire more “references”. Now, what follows is for the record: The “non-negotiable” price tags I was quoted, with zero back up papers after I asked for them, are as follows: $157.00 Price Tag (Cylinder Diagnostic) $480.00 Price Tag - Steering Lock Part (Are you sure the Key cylinder can’t be repaired?) $107.00 Price Tag - SRS Software Diagnostic (Warrantee 8 years 80K) $107.00 Price Tag – ABS Software Diagnostic (No Warrantee) $85.00 Free-on fluid (A.C.) $40.00 (Labor) Key $50.00 Key program charge $50.00 Remote Alarm program charge Original $325.00 Original estimate $1,401.00 Total I don’t know if that includes top executives sales “capitation” tax and a little extra for whatever because you didn’t share the price papers I asked for, which are material terms to our possibly contract. Hiding material price papers is a material breach – that means we have no “binding contract”. Did Mr. Boeckman’s constituting counsel forget to advise him about this contract reality? Material Breach: A breach of contract that is significant enough to permit the aggrieved party to elect to treat the breach as total (rather than partial), thus excusing that party from further performance to pay and affording it the right to sue for damages. Now I may have gotten the numbers a bit wrong, but I recall being quoted $1,289, which means the number jumped again, for a third time, from $1,189 to $1,401, another increase, by my math, this time of $212.00. $85.00 is a big tag for some fluid, don’t you think? Directly related, my Volvo manual says to use “use only Volvo brand name anti-freeze coolant,” e.g., which cost multiple times more than exactly the same thing (color coded) that I can buy at Kragen. That’s a little more than “misleading” to “charge more” – it’s flat deceptive, employed to “come up” by duping clients into thinking it’s a “special something” that it’s not. Time – Hiding Time To Come Up, Bad Faith Shifting back, the executive contract Mr. Duff gave me reads, in part: Charges are not based on …time …. I am informed that each single item charge (parts too) must be based on actual time, and that any contract term to the contrary is void. The executive group said, on the web, to me: Only Volvo delivers … legendary … quality software parts…. Based on my experience and collateral confirmation, I’ve learned that, e.g., SRS and ABS software glitch repairs cause lights to stick. That directly causes customers, like me, to stress because, according to reports, it is “not an un-common failure.” You share none of this information with your client-customers. Why? About un-validated contract price numbers, Mr. Lieff Johannson, the “$107, $480, $85 over seas numbers guy, chose to take on an impossible double duty: he chose to contract with stock holders to “come up on extra” while at the same time contractually promising that he is not paying staff less and charging clients more than “competitive prices” or “worth”. Can you explain this paradox? I ask because from my review of the rule book, it’s impossible. Kind regards, Cash Joseph Bonas
Posted on: Tue, 19 Nov 2013 21:31:41 +0000
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