Dear commuters, Gautrain has an official Customer Service Query Desk where all queries and complaints can be logged via our web site on: ow.ly/xqAAu. Such queries/complaints are provided with a reference number so that the query/complaint can be tracked to ensure that it receives the necessary attention with in the contractual timeframes, and passenger satisfaction can be guaranteed. We encourage you to utilise this option to lodge your feedback on all operational matters. As always we remain committed to providing you and all of our passengers with the highest standards of service in the industry, and thank you for your continued patronage
Posted on: Tue, 08 Jul 2014 14:32:12 +0000
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