HE FUTURE OF CUSTOMER CARE Operator : Thank you for calling Pizza Hut .. May I have your... Customer: Heloo, can I order.. Operator : Can I have your multi purpose card number first, Sir? Customer: Its eh..., hold on......6102049998-45-54610 Operator : OK... youre... Mr Singh and youre calling from 17 Jalan Kayu. Your home number is 40942366, your office # is 76452302 and your mobile is 0142662566. Which number are you calling from now Sir? Customer: Home! How did you get all my phone numbers? Operator : We are connected to the system Sir Customer: May I order your Seafood Pizza... Operator : Thats not a good idea Sir Customer: How come? Operator : According to your medical records, you have high blood pressure and even higher cholesterol level Sir Customer: What?... What do you recommend then? Operator : Try our Low Fat Hokkien Mee Pizza. Youll like it Customer: How do you know for sure? Operator : You borrowed a book entitled Popular Hokkien Dishes from the National Library last week Sir Customer: OK I give up... Give me three family size ones then, how much will that cost? Operator : That should be enough for your family of 10, Sir. The total is $49.99 Customer: Can I pay by credit card? Operator : Im afraid you have to pay us cash, Sir, Your credit card is over the limit and you owe your bank $3, 720.55 since October last year. Thats not including the late payment charges on your housing loan, Sir. Customer: I guess I have to run to the neighbourhood ATM and withdraw some cash before your guy arrives Operator : You cant Sir. Based on the records, youve reached your daily limit on machine withdrawal today Customer: Never mind just send the pizzas, Ill have the cash ready. How long is it gonna take anyway? Operator : About 45 minutes Sir, but if you cant wait you can always come and collect it on your motorcycle... Customer: Wat! Operator : According to the details in system , you own a scooter ...registration number 1123... Customer: *!^ *%^**%^I7* Operator : Better watch your language Sir. Remember on 15th July 2007 you were convicted of using abusive language on a policeman... ? Customer: [Speechless] Operator : Is there anything else Sir? Customer: Nothing... by the way... arent you giving me that 3 free bottles of cola as advertised? Operator : We normally would Sir, but based on your records youre also diabetic.......
Posted on: Tue, 03 Dec 2013 07:50:47 +0000
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