If somebody says to me somebody’s unreliable, I’ll say, “Oh, what causes you to say they are unreliable?” Get people to be specific when you hear a “fuzzy word” or phrase. You see, we don’t know what words mean to people and what criteria they’re using that causes them to use that word, so without asking them we’re going to apply our own meaning which could be completely different. Continue reading about this on my blog at markrhodes/getting-people-to-be-specific.html
Posted on: Fri, 26 Jul 2013 10:24:21 +0000
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