Job Opportunity - IT Operations/Project Manager - Appnomic Appnomic System Pvt Ltd vikram.hs@appnomic The sender of this email is registered with Naukri as Appnomic System Pvt Ltd Experience required for the Job: 5 - 11 years Job Location: Bengaluru/Bangalore Dear Candidate, Greetings! This is Vikram from Appnomic Systems (appnomic) a global provider of advanced Application Performance Management (APM) and IT Data Center Operations Automation software solutions, and I am writing to you with regards to an excellent opportunity to work with us. Let me take a minute to introduce Appnomic to you Appnomic Systems is a leading provider of automated enterprise and Cloud IT performance management solutions that help businesses migrate to, live, and thrive in Cloud and hybrid environments. Appnomic"s SaaS and enterprise AppsOne and OpsOne solutions automate both complex application performance management tasks and routine, labor intensive maintenance activities respectively. The company"s flagship product, AppsOne, is the industry"s first Application Behavior Learning (ABL) solution to leverage real-time application usage patterns in its three-dimensional performance management model. With AppsOne, IT organizations can focus on preventing IT application performance issues rather than on mean time to repair (MTTR) operations issues. The company"s global headquarters are in Bangalore, India, and North America headquarters are in Palo Alto, CA. Appnomic Systems is backed by Norwest Venture Partners. For more information please visit the company"s website at appnomic. Responsible for the overall management of all aspects Infrastructure Technology Services 3rd Line teams The role involves * Supervising technical leads (4-5) of 3rd line teams providing Desktop / Server / Network configuration and builds, Oracle, UNIX, Mainframe, Exchange, Application Packaging support to * India and International based users, * Provision of agreed Management Information and monitoring of Service delivery Group as per agreed division of responsibilities. * Ownership and follow through/resolution of all service relating to actions/issue arising. * Work effectively with customers, analyzing their needs, problem solving , agreeing and escalating to International counterparts which meet user specific requirements. * Actively promote and maintain departmental standards and quality initiatives in all aspects of work. * Effectively managing administration, planning, meetings and prioritizing own workload. * Liaise with International Operation Managers, Project Office, Project Managers and 2nd Line Team Managers * To provide advice to business departments on systems and applications to minimize business risk within area of responsibility and ensure adequate action from business side. * Coordinate releases and Disaster Recovery tests ` Thanks & Regards Vikram| AM-Recruitment/Appnomic Systems Pvt. Ltd.| +9180-40113126(D), | appnomic 201, 2nd Floor, "Touchdown", No. 1 & 2 HAL Industrial Area, Bangalore - 560 037. apply.naukri/Apply/mn_Apply.php?applytype=single&ApplyMode=1&src=rmj&messageId=275b67047553186eb339fec73d5851a2425f0f5e52071412021b18181d59034f585061401d011d005507021e404e4c4e404059095
Posted on: Wed, 19 Jun 2013 01:43:21 +0000
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