NATALIE NIELSEN nnatalie.nielsen3968@yahoo SUMMARY OF QUALIFICATIONS 5 years experience in fine jewelry. Exceeded yearly goals consecutively. Highly enthusiastic and experienced sales associate demonstrating customer service skills. Implementation of knowledge of merchandise and sales technique with high personal standards, values, and integrity. CORE COMPETENCIES Cashiering Credit and Debit Transactions Balancing Cash and Receipts Communication Organizational Skills Expert Negotiation Skills Inventory Basic Computer Applications Presenting Features and Benefits Processing Credit Rotating Merchandise Building Eye Catching Displays PROFESSIONAL EXPERIENCE KAY JEWELERS, PARK CITY, UT Sales Associate, March 2013-Present Engaging customers with understanding, needs and clarification to objection Presenting merchandise with detailed information with features and benefits Offer Extended warranty services, financing options, repair services, additional items or ideas to guarantee exceptional customer service Team player in reaching store goals, standards and projects. Excellent product knowledge of merchandise and sales techniques Executing ideas for sales, displays and store manageability Building lasting client relationships FRED MEYER JEWELERS, HOLLADAY, UT Sales Associate, November 2008-November2012 Greeting clients in a timely, professional, and friendly manner Responding appropriately to client needs and concerns to ensure an exceptional customer experience Practicing consultative selling using expertise in fine jewelry knowledge Managing a high-volume work load within a deadline driven environment Consistently exceeding credit applications and sales goals while meeting performance benchmarks for speed, accuracy, and volume Proactively reviewing customer accounts to include service inquiries, billing inquiries, payments, repairs, appraisals, and insurance claims Building lasting relationships FILE-U-FANCY, WEST JORDAN, UT Licensed Nail Technician, July 2005 - December 2009 Answering a high-volume of phone calls and scheduling appointments Maintaining loyal nail clientele Exceeding sales goals FUTURA CARWASH, MURRAY, UT Owner/Operator 1992-2005 Assisted in the operation of a successful carwash business Responsible for daily operations and cleaning Handling customer complaints Rotation of product and money Counting money and depositing money Filing and organizational skills Light maintenance EDUCATION SALT LAKE COMMUNITY COLLEGE, SALT LAKE CITY, UT General Studies, 1987-1989 STEVENS HENAGER COLLEGE High School Diploma SCHOOL OF PHLEBOTOMY, SALT LAKE CITY, UT Certificate of Completion, 2003 APPRENTICESHIP, SALT LAKE CITY, UT Licensed Nail Technician LAND MARK FORUM GRADUATE 2013 DIAMOND COUNCIL OF AMERICA CERTIFIED 2013
Posted on: Sat, 29 Mar 2014 00:08:42 +0000
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