Nice wording. But the problem remains unsolved. Hello Joäo, You posted on our KLM Facebook page: My KLM flight from Helsinki is already this Saturday and Ive been trying to book it with my air miles (that I mostly bought, by the way) since Monday morning. Impossible to proceed. No answers so far. Im about to lose some 250 euros (the price of a one-way ticket to Lisbon). KLM, whats so wrong with your website? And yes, Ive tried different browsers (all the main ones).” Of course we are happy to help you. Could you please give us the following details? - Flying Blue number - Full name registered in the account - Registered home address - Registered e-mail address - Date of birth - Last registered flight activity - Desired itinerary, travel dates, booking class, other requirements, so we can assist you with the booking. Could you also be a bit more specific about where the error occurs and what happens? Could you give us the link? Because the printscreen you provided, which we appreciate a lot, does not show any irregularities. We will then forward this information to our IT department to fix it. Once we’ve received the information, the Flying Blue team will get back to you as soon as possible to assist you. Kind regards, KLM Facebook team
Posted on: Wed, 23 Oct 2013 22:11:33 +0000
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