Richard Anderson: Philosophy On Working With Unions On January 6, 2000 the Chief Operating Officer for Northwest Airlines, Richard Anderson issued a memo entitled Management Philosophy. There was a subheading of Keep In Your Top Desk Draw, referencing the fact that the memo should be used as an important guiding document. The memo goes over the need for management to be honest in dealings with employees, the need to recognize good performance, holding people accountable for reaching goals and providing candid, respectful feedback to employees and colleagues. Included in the memo was the following paragraph: In addition we must maintain a close relationship with our unions and their leadership at all levels. We must have an open and fair relationship with our unions, as they are important to our success. All parties must abide by the terms and conditions of the applicable collective bargaining agreement. We should expeditiously settle grievances, preferably at the local level and always be candid and direct in our dealings with labor officials. Our operation will only run well if we have good relationships with our people and work together with their collective bargaining representatives.
Posted on: Mon, 23 Jun 2014 23:22:37 +0000
Trending Topics
Recently Viewed Topics
© 2015