SECURITY NETWORKS NOW PART OF THE MONITRONICS FAMILY 1. Will my monitoring service be interrupted? Your security is our number one priority and for this reason, we will ensure that your alarm system is monitored continuously and without interruption. Nothing will change with your service today and Security Networks will continue monitoring your account until further notice. 2. Will my billing amount change? Your billing amount will not change. You have signed an agreement with Security Networks and we will honor all aspects of the agreement including the billing details of your account. 3. Who will service my account if it malfunctions? Security Networks will remain your single point of contact for all service related issues. If you have any problems with your system, please continue to contact Security Networks at 800.784.2043 4. Since I signed a contract with Security Networks and not Monitronics, does it mean that my contract is no longer valid? Monitronics has purchased Security Networks and all of its assets. All agreements currently in place will be valid and binding for both you and us. 5. I’ve never heard of Monitronics. Can you tell me something about them? Monitronics was founded in 1994 and is one of the nation’s largest, fastest-growing security companies in the industry. Headquartered in Dallas, TX, Monitronics currently provides monitored security system services to more than 1 million residential and business customers throughout the US, Canada and Puerto Rico. Monitronics is a 2012 and 2013 winner of the Consumers’ Choice Award and named the Frost and Sullivan 2008, 2010, & 2011 Monitoring Company of the Year. Monitronics is an IQ Certified, UL listed Monitoring Center that has consistently earned the CSAA Five Diamond Certification.
Posted on: Mon, 23 Sep 2013 01:43:00 +0000
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