Transforming HR Shared Service Centres to HR Shared “Solutions” Centre – A 2020 Journey Background: The HRSS journey has come a long way in Policy and Process Consolidation, Cost and Resource optimisation, Technology enabled delivery streams, baselined analytics over last decade. However, the flip-side of the HRSS has been business facing challenges during HRSS maturing phases and becoming hierarchical, non-exceptive, silo cross layered, Multiple touch points, continued transactional focus by Business HR, SME’s though, the stages of touch points have gradually reduced. Scepticism through delivery models capability still persists and sometimes results in factional splits overtime. Being part of scale Transformation journey and future enrichment intent, there is a comprehensive need for HR “Solutioning” Model within Shared work streams. LearntheCorp is poised to drive the Shared Solutions Model driving strategic solutioning engagement through FOUR LARGE PILLAR OF STRENGTH covering end to end HR > INTEGRATED SOLUTIONING LAYERS & STRUCTURING > EMBEDDED CROSS-FUNCTIONAL VALIDATION POINTERS > REVERSE ENGINEERING FRAMEWORK TO SCALE TRANSACTION TO TALENT DECISION POINTERS – SCIENTIFIC ASSURANCES > SERVICE DELIVERY RESOURCES & STAKEHOLDERS – CROSS FUNCTIONAL QUICK VIEW ENGAGEMENT LEVERS Looking forward to scale transform existing Shared Servicing layers to Shared “Solutioning” Pillars. The same has been test pilot run for two of the existing shared services stream layered in 2006 & 2008 – Medium sized companies supporting APAC and EU consolidations and has brought about the following observations. Increased “intellectual” alignment amongst HR leaders and process delivery stream Fast track solutioning & focused to employee delight – reducing “perceptive” quotient The reverse engineering framework has ensured Assurance driven Policy view & drastic drop rates reduction converting “surprise” elements to analytical composites. Happy to be part of this scale journey initiative for engaged corporates.
Posted on: Mon, 03 Nov 2014 15:19:27 +0000
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