VACANCY : SALES ASSISTANT - KRUGERSDORP R15,000 + COMPANY BENEFITS PERMANENT POSITION Qualifications and Skills required Matric Advanced Excel Syspro Excellent English Excellent telephone etiquette 2 years Experience in internal sales/customer relations environment Strong admin skills KPA - Focus on customer retention through delivering service excellence and looking after shared and sole suppliers telephonically. TASKS •Understand Channel to Market and how these its are achieved operationally. •Understand the customer’s order cycle. •Analyse sales by history invoice pivot when communicating with customers on new orders. •Analyse daily orders report. •Set up order reminders to contact customers and pre-empt their order. •Capture orders into Syspro as per customer’s request accurately and timeously. •Send customers pro-forma invoices and follow up on payment prior to collection or delivery of order. •Liaise with Logistics to arrange for delivery of customer’s order once payment has been made. •Team with debtors to ensure payments are received and payments cleared before customers’ goods are released. •Arrange collection or delivery once paid for. Carry out daily and weekly balancing/cash up. •Capture notes of communication with customer and changes of customer details into Maximiser (database integrity). •Take payment and invoice customers for goods received. •Follow up on production by liaising with Customer Care Centre. •Team with Sales Consultant to ensure that new customers who are brought on board are understood and that there is an action plan around how best to service this customer based on their ordering requirements, while maintaining objectives. •Team with Sales Consultants to overcome objections that arise from existing customers around the channel to market. •Advise Sales Consultants of any customer changes relating to products. •Gather information from market place related to competitor pricing. •Keep up to date with daily filing. EMAIL CV DIRECTLY TO [email protected]
Posted on: Thu, 27 Mar 2014 13:04:10 +0000
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