Wendy Rose Freeport, IL 61032 wmaysmiles@hotmail Objective: Seeking a challenging position in Information Technology Support with the opportunity for advancement. Education: Rockford Business College Rockford, IL Associate of Applied Science in Computer Systems Engineering November 2008 • Microsoft Windows client management & maintenance • Electronic Communications Server Management • Network Operating Systems and Server Administration • Directory Services Infrastructure I & II • Proficient in Microsoft Office and Adobe Photoshop • Introductory training in Visual Basic Experience: Pomeroy Rockford, IL Contract Coordinator April 2009 to Present • Review and Print Invoices, Reports and related Documents. • Maintain and perform minor repairs on copier/printer. • Remove, and replace data from TSM Server. • Maintain and Submit reports documenting data movement and verification of requested data movement. Hamilton Sundstrand Rockford,IL Contract Coordinator October 2008 to December 2008 • Review and update computer-aided design and drafting software training documents. The documents support deployment of Unigraphics NX for design and drafting functions as well as Team center Engineering product data management software. • Investigate product data management software tools issues. • Track departmental assets and software tools issued to full-time associates and contract employees. • Submit service request for client system deployment. • Initiate help desk tickets on behalf of engineering associates. • Maintain the global CAD/CAM resources web site Wendy Rose – Page 2 wmaysmiles@hotmail Experience: YWCA Rockford Rockford, IL Computer Lab coordinator June 2008 to October 2008 • Monitored and reported on all operations of computer lab usage, programmed lab classes, and student progress. • Enroll, schedule and assist with instruction of students in Microsoft Office 2007 Excel and Word courses. • Schedule, construct, and instruct classes in basic computer operations, basic internet, and Microsoft Outlook. Rockford Business College Rockford, IL IT Support Work Study April 2007 to June 2008 • Assist IT staff with the setup and maintenance of class room computers • Installed Microsoft operating systems and application software on client systems • Performed troubleshooting and repairs on class room computers. • Monitored computer labs and assisted students with computer related homework. • Supported the IT Department with all homework and assignment grading. • Performed maintenance procedures on office systems for local non-profit agencies. • Assisted with restructuring computer courses and rewriting course syllabi. References: Paula Costanza 815-298-5088 or 815-394-3037 Hamilton Sundstrand Robert Freedlund 815-967-7308 IT Department Chair, Rockford Business College David Sapp 815-967-7319 IT Administrator, Rockford Business College Eric P Nelson 815-508-5530 GIS Intern, Baxter & Woodman, Inc
Posted on: Tue, 25 Jun 2013 00:24:23 +0000
Trending Topics
Recently Viewed Topics
© 2015