AGE UK BLACKBURN WITH DARWEN PROVIDES “EXCELLENT” LOCAL - TopicsExpress

AGE UK BLACKBURN WITH DARWEN PROVIDES “EXCELLENT” LOCAL SERVICE Staff from Age UK Blackburn with Darwen have been nominated for an ‘Excellent Customer Service’ award, following their outstanding performance in Age UK Enterprises’ recent Mystery Shopping programme. June Currie, Trading Manager scored an impressive 100% on criteria such as the overall service experience, first and lasting impression, building rapport and critically, explaining the energy product in full. Age UK Enterprises’ Mystery Shopping programme, run by customer intelligence company, Market Force, is part of its ongoing commitment to delivering exceptional customer service across all of its regional trading outlets. Vicky Shepherd, Chief Executive at Age UK Blackburn with Darwen said: “This is a great achievement and of course we are extremely proud of June. We are continually looking for ways to improve our services to the local community, so it’s always good to hear when we’re doing something right. We sincerely hope this will encourage other people to come in and see how we could help them.” Age UK Blackburn offers a range of products and services tailored for people over 50, including Travel, Home and Car Insurance (all provided by Ageas Insurance Limited), a Home Energy Package, Funeral Plans, Legal Services and Personal Alarms. As part of Age UK’s ongoing dedication to improving later life, net profits generated from selling products and services go directly to support Age UK’s charitable activities both locally and nationally. For more information contact Age UK Blackburn with Darwen on 01254 266620 or call in to visit the team at 4 King Street, Blackburn or mornings at Darwen Town Hall. You can also visit ageukbwd.org.uk for more product information.

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