Customer Retention Specialist required - easyhome (Windsor) easyhome is Canada’s largest merchandise leasing company, with locations coast to coast. Our retail stores are at the heart of our tight-knit corporate community. We pride ourselves on our commitment to our employees, with industry-leading compensation and incentives, an outstanding team culture, and unlimited advancement opportunities. If you’re a hardworking, driven, and committed individual interested in advancing your career, join us and make yourself at home. CUSTOMER RETENTION SPECIALISTS As a Customer Retention Specialist, you will: Promote sales growth by providing excellent customer service and creating longstanding relationships with customers in-person and over the phone Maximize store revenues by overseeing accounts and collection activities Manage weekly account receivables and overdue accounts Ensure store pick-up to delivery ratio remain on target Assist with some heavy lifting when furniture is unpacked, moved, and set-up in the showroom What you need to work with us: 1-2 years’ experience providing excellence in sales, customer service, collections, and/or account management Ability to understand customer needs and a desire to build enduring customer relationships Outstanding problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations Strong organizational, time management, computer, and math skills are assets, as is familiarity with financial documents Secondary School Diploma is preferred Valid driver’s license, clean driver’s abstract, clear background check, and ability to be insured on a vehicle We offer a competitive salary, an annual incentive plan, benefits, and growth opportunities. We thank all interested applicants; however we will only be contacting those which possess the skills and qualifications as outlined above. Potential employees will be required to complete reference checks as part of the pre-employment process. If you excel in a fast-paced, ever-changing environment with dynamic and challenging results-driven work, your possibilities at easyhome are endless. Join us to make yourself at home. APPLY ONLINE TODAY @ retail.easyhomecareers.ca/jobs/1327813-full-time-customer-retention-specialist-windsor-3
Posted on: Sat, 17 Aug 2013 06:37:05 +0000
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