Great to be getting these nice reviews from our guests. We are proud to share this with the world: Note the comments at bottom Dear Nissan at the New River Auto Mall, You have received customer feedback from abi s: Feedback Completed: 12/22/2014 Dealership Name: the New River Auto Mall Name: abi s Service Writer: Bernard Glover (nissan) Overall Score: 100% 1. Were you greeted in a prompt and friendly manner? Excellent (Poor to Excellent) - 100% 2. Was your service performed in a timely fashion? Excellent (Poor to Excellent) - 100% 3. Were all of your service requests performed to your satisfaction? Excellent (Poor to Excellent) - 100% 4. How would you rate the quality of the work performed? Excellent (Poor to Excellent) - 100% 5. Were you satisfied with the explanation of services provided and charges? Excellent (Poor to Excellent) - 100% 6. Were you satisfied with the ease of scheduling an appointment? Excellent (Poor to Excellent) - 100% 7. How would you rate your overall experience? Excellent (Poor to Excellent) - 100% 8. Comments: Bluffton Nissan Service is absolutely excellent. California Nissan should follow Blufftons example. We actually look forward to having our car serviced. The entire staff are courteous and greet us with enthusiasm and respect. A very pleasant area is provided for customers to wait and the staff update us from time to time on the status of our car. Also, television, newspapers and coffee are provided, along with popcorn!!! Thank you Abi for writing, and to our Nissan staff for knowing what great customer service is all about. Howard Grant - New River Auto Mall
Posted on: Mon, 22 Dec 2014 18:50:21 +0000
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