Hello, Easter Seals Canada manages an accessible customer service - TopicsExpress



          

Hello, Easter Seals Canada manages an accessible customer service program called the Access 2 Entertainment program and we would like to invite Autism Ontario- Peterborough to join the program like many other disability service providers across Canada e.g. Canadian National Institute for the Blind (CNIB), Spinal Cord Injury Canada and the Multiple Sclerosis Society of Canada. At its inception in 2004, virtually all movie theatres across Canada adopted the program. To date we have issued Access 2 cards to over 50,000 people all across Canada. There are also thousands of movie theatres and hundreds of attractions that accept the Access 2 Entertainment card. Take a moment to see some of our participating venues in your province! access2card.ca/onattractions/ How Does It Work? The Access 2 program helps businesses provide quality customer service for guests with permanent disabilities. Through the program, people with disabilities who require a support person carry a personalized Access 2 card with them (an authorized healthcare provider certifies the need for an attendant during the application process). The card indicates to the ticket seller that the individual requires the support of an attendant. Participating venues grant 1 free admission for the support person while the person with the disability pays the regular admission fee. Why is it Important to Your Organization? The card acts as verification for the need for an attendant, thus eliminating the need for front line staff to make assessments on a person’s disability – a process which becomes particularly difficult when the disability is not visible. Our cardholders love the card because it systemizes the attendant policy at various attractions. Please visit access2card.ca for more details about the program and lists of participating venues across Canada. If you have any questions or comments, or would like to discuss your participation, please contact: Adrienne Cheng Program Coordinator Access 2 Entertainment Easter Seals Canada 40 Holly Street, Suite 401; Toronto, ON; M4S 3C3 Tel: 1-877-376-6362 ext: 243 Email: [email protected] access2card.ca/
Posted on: Wed, 26 Jun 2013 11:55:24 +0000

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