I just got a call, This is Directv calling to confirm your - TopicsExpress

I just got a call, This is Directv calling to confirm your installation appointment on 10/17 between the hours of 8am and 12pm. Would you like to keep to keep this appointment? Yes. There is a past due balance on your account of $52.48 cents, would you like to pay this now with your credit card ending xxxx? Yes. Please enter the amount you would like to pay. $150. Thanks your confirmation code is xxxxxxxxx. Would you like to keep your appointment for 10/17 between the hours of 8am and 12pm? Yes. Directv cannot schedule an installation while you have an outstanding overdue balance. Would you like to pay the overdue balance of $52.48 now with the card ending with xxxx? Are you freaking kidding me? I am sorry I do not understand, please use your touchstone phone using 1 for yes and 2 for no. Beep no. Your appointment has been cancelled. WTF? Human being please. Please hold while I connect you. Directv human: sir you need to pay the overdue balance before you can schedule or confirm your appointment. I did, here the confirmation code. Silence. Directv human: would you like to pay the past amount now? At this point I am now irate. I said no, I am going to call Dish Network now you freaking moron. That is your prerogative sir. Me: Click.

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