IF YOU THINK YOU’RE DUMB WHEN IT COMES TO COMPUTERS, READ THIS AND YOU’LL FEEL BETTER. 1, A story from a Novell NetWare SysOp: CALLER: “Hello, is this Tech Support?” TECH: “Yes, it is. How may I help you?” CALLER: “The cup holder on my PC is broken - and I am within my warranty period. How do I go about getting that fixed?” TECH: “I’m sorry, but did you say a cup holder?” CALLER: “Yes, it’s attached to the front of my computer.” TECH: “Please excuse me. If I seem a bit stumped, it’s because I am. Did you receive this as part of a promotional at a trade show? How did you get this cup holder? Does it have any trademark on it?” CALLER: “It came with my computer. I don’t know anything about a promotional. It just has ’4X’ on it.” At this point, the Tech Rep had to mute the caller because he couldn’t stand it. He was laughing too hard.The caller had been using the load drawer of the CD-ROM drive as a cup holder and it had snapped it off the drive. 2, A woman called the Canon help desk with a problem with her printer. The tech asked her if she was “running it under windows.” The woman responded, “No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine
Posted on: Thu, 20 Jun 2013 19:29:06 +0000
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