#IIMR #ManagementConclave #IIMRohtak Excerpts from Day 2 Panel 1 In an era when efficiency is the competitive advantage all firms are seeking, managing operations becomes one of the most important factors that can contribute to a firm’s progress. Integrated supply chains maximize efficiency and savings. Mr. Baldeep Singh (GM- E-commerce, Walmart ) said that E-commerce is not just about delivering products at your doorstep, but also ensuring that the products go live as soon as they are available in the warehouse. Mr Vivek Anand (Head Customer Service and Operations, British Airways ) spoke about people being the backbone of the organization and providing a framework within which they can operate. Mr. Kshmendra Narain (Head of Sales & Operations, SWAROVSKI ) said that the concept of free delivery has existed for brick and mortar companies as well. They have had to align with volumes of business and JIT inventory and delivery. Mr. Suben Rana (VP Operations, Bajaj Motors Limited) opined that if something has been produced, it should immediately be with the customer. The time loss between the finished product and reaching the customer is a monetary loss.
Posted on: Sun, 12 Oct 2014 06:11:42 +0000
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