Immediate Job Opportunity Title Condominium Lead Hand Location Inverlochy Condominiums, 50/60 Inverlochy Blvd City Thornhill, ON Date Posted 22 September 2014 Closing Date 29 September 2014 Hours of work Normally afternoon shift 1700-2400 Mon-Sat (42 hrs/week) Pay rate $13.00/hr Overview Commissionaires Great Lakes has an immediate opportunity for an experienced Concierge Security Lead Hand to augment and lead our concierge security team at Inverlochy Condominiums. Candidates are required to have a minimum of one year condominium/concierge or equivalent work experience, excellent interpersonal and verbal communications skills, have the ability to provide excellent customer service, be highly reliable, work well under pressure, have the ability to multi task, lead, train and manage his/her condominium security team. Required Education, Qualifications and Experience • Valid Ontario Security Guard License • Valid Standard First Aid and CPR • MLEO certification (training will be provided if required) • Condominium concierge security experience or equivalent work experience at a site with customer service component • Commissionaires Shift Leader or Supervisor Course is an asset Job Profile The Lead Hand will utilize the post orders to provide superior customer service, security, and protection to their client and the client’s property/assets and the ability to ensure his/her subordinates do the same by: • Maintaining positive, professional working relationships with residents, clients, and others. • Maintaining high standards of personal appearance and grooming to include the proper wearing of the uniform while on shift • Ensuring that the privacy of residents, clients and staff information is handled with a high level of discretion • Ensuring that all forms, manuals and policies are adhered to in the appropriate manner • Gathering and providing information and literature to residents regarding the property, facilities, services and special events as required • Ensuring the cleanliness and organization of the concierge work area and lobby • ensuring client property is secure in accordance with post orders • Monitoring cameras, events and situations in accordance with post orders • Performing regular checks of the parking lots and tagging illegally parked vehicles as required • Responding to incidents in accordance with post orders • Patrolling site and securing premises as required by site post orders
Posted on: Wed, 24 Sep 2014 16:08:34 +0000
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