It is so nice to receive emails like this: Hi Kristen - Im sure Joe has shared how freakin happy I am with my kitchen cabinets. Ive written a quick recommendation for your website, if you choose to use it. Its still a bit rough but Ive got a busy day and didnt want to let this go. I went back and forth for months over what to do with my kitchen cabinets. I had gotten several estimates for replacing them (they are from the 60’s), re-facing them and painting them. I’ve painted kitchen cabinets myself in the past, and it’s a long process so I decided to hire someone who could spray them for a more durable finish. Premiere Pros didn’t have the lowest estimate, but I went with them because they were so prompt in their feedback and Kristen provided excellent customer service from my initial contact by email. Joe is meticulous. I’ve read reviews that made similar comments, but I didn’t really believe it because I’m fairly meticulous myself and have learned not to expect others to live up to my standards. I was wrong. After a long consult in my home, and some back and forth discussion, Joe decided that he could redesign the cabinet fronts to make them look better, at a lower cost than replacing all the doors. He did. We also talked about paint colors. I love home design, crafting, and decorating so I thought I knew exactly what I wanted. He gently led me in a different direction, and I’m so glad I listened. It was the right choice. Joe also fixed some minor things that were well outside the scope of his estimate, without charge. And lastly, while it might seem minor, it was not – Joe and Kristen communicated with me constantly. I’ve dealt with many contractors who put you at their mercy in terms of scheduling, the work itself and the follow-up details that usually never get fully completed. Kristen and Joe stayed in touch, and I always knew what the next step was and when it would occur. A kitchen job can cause a lot of upheaval – cabinets must be emptied, appliances can’t be used and dust must be kept to a minimum. He cleaned up each and every time he left the house. I honestly did not feel much inconvenience at all. Once the cabinet boxes were painted, I was able to put things back into the cabinets to await the refinished doors. The doors were installed, touch ups were made and the job was completed! My mind is racing now thinking of what other cabinetry I could have Joe tackle – built-ins for the living room fireplace wall, a corner bench with storage for the kitchen nook….finally I have a contractor that I trust. Hallelujah! SP, Milton, MA
Posted on: Tue, 28 Oct 2014 15:15:06 +0000
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