Job Positions Available! 8 New Inbound and Outbound vacancies for matriculated and Computer literate skilled people. Description: Act on customer complaints, cancellations, unpaids or escalation by making and taking phone calls and interacting with customers, to provide an improved customer experience with the focus on retaining the customer. Competencies: -Matriculated and Computer literate -Age Criteria: 18-28 -Demonstrate an excellent knowledge of product offerings, client history.. -Actively listen and capture customer information, new details and retention threat details -Show tolerance and patience in understanding customer complaints, reason for cancellation and other issues, and an ability to positively turn around the call. -Negotiate and make relevant policy adjustments in line with product pricing and retention strategy. Salary Range : R5000-R7000 p/m of basic plus commission To APPLY CLICK HERE>>> bit.ly/1m6ZkXD
Posted on: Sun, 21 Sep 2014 04:14:18 +0000
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