Job Title - Help Desk Job Description - Answer phones - TopicsExpress

Job Title - Help Desk Job Description - Answer phones professionally. - Respond quickly and effectively to requests received through the employees. - Ask questions to determine nature of problem. - Provide technical assistance and support for incoming queries. - Follow up with customers to ensure issue has been resolved. - Gain feedback from customers about problem-solving process. Requirements - Good command of English language. - Supporting Users. - Network Basic. - Troubleshooting Microsoft windows. - Communication Skills, Customer Service Skills and Problem Solving Skills. - Fresh Graduate. - Males Only. Work Conditions - Work Place: Nasr City - Dress: Smart Casual - 1 day off - 8 Working Hours “Rotational Shifts” If you interested kindly send copy of your CV include photo to hr@teleconnectcc and write in e-mail subject HD Agent.

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